Privacy Policy
Last updated: 15 September 2026
Flipkart ("we", "us") respects your privacy. This policy explains what information we collect when you visit our website or place an order, and how we use it.
Information we collect
- Name, mobile number and delivery address you enter at checkout.
- Order details, payment reference (UPI UTR) and order status.
- Reviews or feedback you choose to submit.
- Basic device and usage data collected by our hosting and analytics tools.
How we use your information
- To process, pack, deliver and track your orders.
- To verify UPI payments against the reference number you submit.
- To contact you about your order or resolve support requests.
- To show approved reviews on product pages.
Payments
We accept UPI payments only. Your payment is completed inside your own UPI app (PhonePe, Google Pay, Paytm or any UPI app). We never see or store your UPI PIN, card numbers or bank credentials — only the transaction reference you share with us.
Sharing
We do not sell your data. We share your name, address and phone only with delivery partners so your order can reach you, and with authorities if legally required.
Cookies and advertising
We may use cookies and advertising pixels (including Meta Pixel) to measure website performance and show relevant ads. You can block cookies in your browser settings.
Data retention and your rights
Order records are kept as long as required for accounting and support. You can ask us to correct or delete your personal data by contacting our support team on the Contact page.